Managed virtual services · Singapore & the Philippines
Admin, finance, marketing and IT under one monthly fee — delivered by an employed team in the Philippines, contracted and invoiced in Singapore. Not freelancers. Not a staffing marketplace.
Who we are
You get specialised people, a named manager and a monthly report — without carrying the headcount, the recruitment or the statutory burden yourself.
Every engagement has a named VizServe team manager, a weekly summary and a monthly performance report. Our members are regular employees of VizServe Inc. with statutory benefits and HMO — so you are not the one handling payroll, leave or attrition.
VizServe Pte. Ltd. at Marina Bay Financial Centre contracts and invoices you. VizServe Inc. in Pasig delivers the work, on your business hours.
We build long relationships on respect, professionalism and kindness — toward clients and toward our own team. One of our engagements is in its eighth year.
Four divisions, one point of contact
Most clients combine two or more.
Virtual admin and executive assistance
Administrative support, document control, admissions and customer service, recruitment support.
Finance, bookkeeping and collections
AR collections and AP management, bookkeeping and finance officer support.
Marketing, design and creatives
Social media and ad management, marketing collaterals and presentation design.
IT, systems and technical solutions
Custom development, automation and CRM implementation, user support and Microsoft 365 administration.
Our services at a glance
All divisions
One monthly fee for a dedicated, managed Philippine team across admin, marketing, accounting, academics and IT — so your on-site staff can do the work only they can do.
VizAssists
A dedicated remote administrator who runs purchasing, records, admissions paperwork and daily coordination — so your on-site team stops losing hours to admin.
VizAssists
A dedicated recruiter who fills your pipeline and runs the process end to end, so hiring managers only spend time on shortlisted candidates.
VizBooks
We turn receivables into cash and keep payables on schedule, at a fraction of what a collection agency or an in-house credit team costs.
VizBooks
A dedicated remote finance officer who keeps your books current, your month-end on time and your reports ready for management and your accountant.
VizMedia
A consistent, on-brand social presence and well-run paid campaigns, delivered every month by a dedicated creative team — without you having to chase content.
VizMedia
Professional print, digital and presentation design on call — so every brochure, deck, banner and page your team needs looks the part and ships on time.
VizBytes
Purpose-built systems — portals, student and learning systems, internal tools, integrations — delivered in fixed-price milestones, so you only pay for completed work.
VizBytes
We develop and set up systems and automation based on your current needs and process.
VizBytes
A responsive remote help desk and infrastructure management that keeps your staff working and your accounts secure, for less than one in-house IT hire.
VS-01 · Managed Virtual Team
The model we run for an international school group in Singapore: a dedicated Philippine team covering admin, marketing, accounting, academics and IT under a single retainer.
Proof
5
departments of an international school under one retainer
38,000+
hours logged across four divisions in five months
Built for schools, education groups and multi-site SMEs that need several back-office functions covered without hiring five teams.
Proof of delivery
Two anchor engagements. Eight years of record.
VizBooks · Receivables and collections
S$82.2M
cash collected 2019–2026
37%
compound annual growth in collections
53% → 80%
collection effectiveness vs target
~0.35%
fee as a share of cash collected
The book grew 3.7× while effectiveness rose. S$27.1M recovered from 90-day-plus debt — a commercial agency at 20% would have charged about S$16M for the same cash.
VizBytes · VizAssists · VizMedia
Clients
The brands we deliver for — the two anchor engagements above, and the wider group around them.
How we work
Service levels
Standard tier shown. A Priority tier with faster targets and extended hours is available.
| Commitment | Standard service level | Applies to |
|---|---|---|
| Support hours | Monday to Friday, 8:00–17:00 Singapore/Manila time, excluding agreed holidays | All services |
| Acknowledgement | Within 1 business hour | All requests and tickets |
| Routine requests | Resolved, or a plan agreed, within 1 business day | Managed team, admin, finance, support |
| Priority-1 incidents | Worked continuously during business hours until resolved | IT user support, systems we operate |
| Standard IT requests | Resolved within 2 business days | IT user support and M365 administration |
| Design turnaround | 2–3 business days standard; 24 hours for priority items, up to 20% of the block | Collaterals and design retainer |
| Social channels | Comments and messages acknowledged within 1 business day | Social media and ad management |
| Recruitment | Shortlist feedback loop within 3 business days; weekly pipeline report | Recruitment support |
| Month-end close | Within 10 working days of month end | Bookkeeping and finance officer |
| Collections reporting | Weekly cash summary; monthly performance pack with band-level KPIs | AR collections and AP |
| Projects | Demo and acceptance sign-off per milestone; 30-day defect warranty after final acceptance | Custom development, automation |
| Cover and continuity | Planned-leave cover and replacement of members at no extra cost | All retainers |
| Reporting | Weekly summary · monthly performance report · quarterly review on 6-month+ retainers | All services |
Onboarding
Most retainers are live within four weeks. Projects follow milestone gates instead.
Scope sheet per function, access checklist, approval matrix, brand or policy hand-over. Named counterparts agreed on both sides.
Members assigned and oriented to your tools and policies. Recurring tasks documented; shadowing and first tasks with review.
Full ownership of the scope. Daily stand-ups for the first two weeks, then weekly. Ticket or request channel published to your staff.
Weekly summary, monthly performance report against service levels, quarterly review. Change notes for any scope change.
For projects — development, automation and CRM
Each milestone ends with a demo and your acceptance sign-off, and is invoiced only then. A 30-day defect warranty follows final acceptance.
Pricing
You get a written proposal within 24 hours of a scoping call.
Managed team, AR/AP, bookkeeping, social media, IT support, admin, recruitment.
Development, automation and CRM implementations.
Collections: a lower base, with a fee only on aged cash actually received.
Prices are quoted in SGD, USD or PHP, exclusive of tax, with an indicative range at proposal stage and a fixed price at signing. Third-party costs — licences, ad spend, domains — are passed through at cost.
Pick the roles you need, set the hours, and see an indicative monthly figure from the same rate card we quote from.
Next steps
Tell us who does the work today, the volumes, and what good looks like. No obligation.
Defined scope, service levels, onboarding plan and a clear price — valid for 30 days.
Or the first project milestone under way.